 <h3>Hi %{recipient.name},</h3> Ticket <a href="%%7Bticket.staff_link%7D">#%{ticket.number}</a> has been transferred to the %{ticket.dept.name} department by <strong>%{staff.name.short}</strong> <br /><br /><blockquote> %{comments} </blockquote> <hr /> <div>To view or respond to the ticket, please <a href="%%7Bticket.staff_link%7D">login</a> to the support ticket system. </div> <em style="font-size:small">Your friendly Customer Support System</em> <br /><a href="http://osticket.com/"><img width="126" height="19" alt="Powered By osTicket" style="width:126px" src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc" /></a> 