 <h3> <strong>Hi %{recipient.name}</strong>,</h3> A task, <a href="%%7Btask.staff_link%7D">#%{task.number}</a> is seriously overdue. <br /><br /> We should all work hard to guarantee that all tasks are being addressed in a timely manner. <br /><br /> Signed,<br /> %{task.dept.manager.name} <hr /> <div>To view or respond to the task, please <a href="%%7Btask.staff_link%7D"><span style="color:rgb(84, 141, 212)">login</span></a> to the support system. You're receiving this notice because the task is assigned directly to you or to a team or department of which you're a member.</div> <em style="font-size:small">Your friendly <span style="font-size:smaller">(although with limited patience)</span> Customer Support System</em><br /><img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc" height="19" alt="Powered by osTicket" width="126" style="width:126px" /> 