<h3><strong>Hi %{recipient.name.first},</strong></h3> <div> We've created an account for you at our help desk at %{url}.<br /> <br /> Please follow the link below to confirm your account and gain access to your tickets.<br /> <br /> <a href="%{link}">%{link}</a><br /> <br /> <em style="font-size: small">Your friendly Customer Support System <br /> %{company.name}</em> </div>