 <h2>Hi %{recipient.name},</h2> New ticket #%{ticket.number} created <br /><br /><table><tbody> <tr> <td> <strong>From</strong>: </td> <td> %{ticket.name} </td> </tr> <tr> <td> <strong>Department</strong>: </td> <td> %{ticket.dept.name} </td> </tr> </tbody></table> <br /> %{message} <br /><br /><hr /> <div>To view or respond to the ticket, please <a href="%%7Bticket.staff_link%7D">login</a> to the support ticket system</div> <em style="font-size:small">Your friendly Customer Support System</em> <br /><a href="http://osticket.com/"><img width="126" height="19" style="width:126px" alt="Powered By osTicket" src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc" /></a> 